Table of Contents

Introduction

1. Emergency mode settings of the subscriber radio

1.1. Emergency mode settings of the subscriber radio when working with Control stations or IP Site Connect Networks

1.2. Emergency mode settings of the subscriber radio when working with Capacity Plus Systems

2. Control Station Configuration

2.1. Control Station configuration (Control station system)

2.2. Control Station configuration for Capacity Plus system

3. SmartPTT Server Configuration when working with IP Site Connect Networks

4. How to exit Emergency Mode

Introduction

MOTOTRBO provides the ability for a radio user in distress to send a confirmed emergency alarm message, and emergency voice to a user on a supervisory radio. The emergency alarm message contains the individual radio ID of the initiator. Upon reception of an emergency alarm, the supervisor receives audible and visual indications of the emergency and the initiating radio ID are displayed. Depending on configuration, emergency voice may follow between the initiator and the supervisor. Once the supervisor handles the emergency situation (i.e. solves the problem), he clears the emergency on the supervisor radio. Once the initiator clears his emergency on the initiator radio, the emergency is considered over.

1. Emergency mode settings of the subscriber radio

To configure Emergency Mode option, it’s necessary to make some changes in configurations of control station and subscriber radios radios using the MOTORBO CPS application.

To configure subscriber radio, use the paragraph 1.1 or 1.2 depending on system configuration.

1.1.Emergency mode settings of the subscriber radio when working with Control stations or IP Site Connect Networks

In configurations of subscriber radio in the Buttons tab in the Radio Buttons field specify the button which will turn Emergency Alarm on and turn Emergency Alarm off.

Each mobile radio can program the Emergency Alarm to any of the programmable buttons, whereas for the portable radio the Emergency Alarm can only be programmed to the orange button. Pressing the emergency button causes the radio to enter emergency mode, and begin its emergency process.

When a user presses the Emergency button, the radio gives audible and visual indications to show that it has entered emergency mode.

For portable radio:

For mobile radio:

2. In configurations of subscriber radio in the Digital Emergency (Signaling Systems) tab specify one of the alarm types:

Regular - The radio transmits an alarm signal and provides audio and visual indication that it is in Emergency mode.

Silent - The radio transmits an alarm signal but gives no audio or visual indication that it is in Emergency mode. In addition, it will not unmute to any received audio.

Silent w/ Voice - The radio transmits an alarm signal but gives no audio or visual indication that it is in Emergency mode. The radio then unmutes to qualified channel activity

3. Define behavior of the radio when the radio emergency button is pressed:

Emergency Alarm – The radio sends an emergency alarm and exits the emergency mode. This alarm is a non-voice signal that triggers an alert indication on another radio.

Emergency Alarm w/ Call – An emergency alarm is sent, after which an emergency call can be transmitted by pressing the Push-To-Talk (PTT) button.

Emergency Alarm w/ Voice to Follow - An emergency alarm is sent and the microphone is activated for an emergency call. Voice is transmitted without the need to press the PTT button.

4. Choose the channel used for digital emergency alarm or voice. Any single site digital channel may be set as the Revert Channel, including the channel indicated by the radio channel selector.

5. In the Channels tabselect check boxes Emergency Alarm Indication and Emergency Call Indication for each channel on which the subscriber radio should have possibility to use Emergency Mode. Specify the Emergency System which is used on this channel.

Emergency Alarm Indication- Determines if audio and visual indication is given by the radio when an emergency alarm is received. If the checkbox is unchecked, the radio displays nothing when it receives an emergency alarm.

Emergency Alarm Ack- Determines if the radio is allowed to acknowledge an emergency alarm. It is recommended that only a single radio on the group be programmed to acknowledge emergency alarms. This check box should typically only be checked on the dispatcher’s radio.

Emergency Call Indication- Determines if a visual indication is given by the radio when an emergency call is received.

Emergency System– determines the Emergency System, which is programmed in the Digital Emergency tab.

Contact Name - At least one channel must have a Group Call as its Contact Name.

1.2. Emergency mode settings of the subscriber radio when working with Capacity Plus Systems

1. To configure Emergency Mode of Capacity Plus systems, specify the Alarm Type (Regular, Silent, Silent w/ Voice) and Mode of the radio’s behavior when the radio's emergency button is pressed (Emergency Alarm, Emergency Alarm w/ Call, Emergency Alarm w/ Voice to Follow) In configurations of subscriber radio in Capacity Plus Emergency tab. In the Contact field specify theGroup which receives the emergency alarm.

2. Select check box Emergency Alarm Indication and Emergency Call Indication on the created Capacity Plus Personality Channel. Specify the Emergency System which is used on this channel.

2. Control Station Configuration

2.1. Control Station configuration (Control station system)

Warning! The mobileradio which is programmed to acknowledge emergency alarms must be display mobile radio (DM 36XX).

Note: Emergency mode configuration of Control stations of Capacity Plus Systems is described in paragraph 4 of this document.

1. Specify one of the signal types in the Digital Emergency (Signaling Systems) tab:

Regular - The radio transmits an alarm signal and provides audio and visual indication that it is in Emergency mode.
Silent - The radio transmits an alarm signal but gives no audio or visual indication that it is in Emergency mode. In addition, it will not unmute to any received audio.
Silent w/ Voice - The radio transmits an alarm signal but gives no audio or visual indication that it is in Emergency mode. Then the radio unmutes to qualified channel activity.

2. Specify the radio’s behavior when the radio's emergency button is pressed:

Emergency Alarm – The radio sends an emergency alarm and exits the emergency mode. This alarm is a non-voice signal that triggers an alert indication on another radio.
Emergency Alarm w/ Call – An emergency alarm is sent, after which an emergency call can be transmitted by pressing the Push-To-Talk (PTT) button.
Emergency Alarm w/ Voice to Follow - An emergency alarm is sent and the microphone is activated for an emergency call. Voice is transmitted without the need to press the PTT button.

3. Choose the channel which is used for digital emergency alarm or voice. Any single site digital channel may be set as the Revert Channel, including the channel indicated by the radio's channel selector.

4. In the Channels tabselect check boxes Emergency Alarm Indication, Emergency Alarm Ack and Emergency Call Indication for each channel on which the subscriber radio should have possibility to use Emergency Mode. Specify the Emergency System which is used on the channel.

2.2. Control Station configuration for Capacity Plus system

Warning! The mobileradio which is programmed to acknowledge emergency alarms must be display mobile radio (DM 36XX).

1. To configure Emergency Mode of Capacity Plus systems, specify the Alarm Type (Regular, Silent, Silent w/ Voice) and Mode of the radio’s behavior when the radio's emergency button is pressed (Emergency Alarm, Emergency Alarm w/ Call, Emergency Alarm w/ Voice to Follow) in configurations of subscriber radio in Capacity Plus Emergency tab. In the Contact field specify theGroup which receives the emergency alarm.

2. In the Channels tabselect check boxes Emergency Alarm Indication, Emergency Alarm Ack and Emergency Call Indication for each channel on which the subscriber radio should have possibility to use Emergency Mode. Specify the Emergency System which is used on the channel.

3. SmartPTT Server Configuration when working with IP Site Connect Networks

If MOTOTRBO IP Site Connect Networks are used, then besides subscriber radio configuration SmartPTT Radioserver must be configured as well.

Select check box Emergency Alarm Confirmation for both slots (SmartPTT Server Configuration ->IP Site Connect 1->Slot 1 (Slot 2)) if Emergency will be used on both slots.

Emergency Alarm Confirmation – determines if the emergency alarm is allowed to be acknowledged by SmartPTT Radioserver.

4. How to exit Emergency Mode

The name of Control Station in the Emergency mode is highlighted with red color on the SmartPTT Dispatcher Console.

To exit emergency mode:

select the control station which is in emergency mode and right-click on it
click on the button Exit Emergency Mode