SmartPTT Downgrade Guide

SmartPTT downgrade process can be divided into the following steps:

1. Save the configurations of SmartPTT Dispatcher and SmartPTT Radioserver.
   Note: If you already have configuration files from the version you’re downgrading to, you can skip this step.

   This step is optional because, in most cases, configuration files from newer versions cannot be applied to older versions.

   Important: In most cases, downgrading requires configuring the SmartPTT Dispatcher and SmartPTT Radioserver systems from scratch if you don’t have configuration files for the exact lower version.

2. Uninstall the current SmartPTT system.

3. Delete configuration files from SmartPTT folders in Program Files (x86) and Program Files, if any are present.

4. Delete configuration files from ProgramData.

5. Install the older version of SmartPTT.

6. Create a new database.

7. *Import settings (only if you have saved settings from the required version).

8. Configure SmartPTT.

Save SmartPTT settings

To save SmartPTT Dispatcher settings,

1. Go to Service > Save Dispatcher Settings.

2. In the window that opens, select Settings and/or Database.

3. Specify the folder name, and click Save.

To save SmartPTT Radioserver settings:

1. Stop the Radioservice before saving the settings.

2. Go to the Export/Import Settings tab and click Browse in the Export group box.

3. Specify the folder where you want to export the settings.

4. Select Export Radioserver Database, then click Export.

Uninstall SmartPTT

1. Before uninstalling the SmartPTT Radioserver, ensure that Radioservice is stopped.

2. To uninstall SmartPTT Dispatcher and Radioserver:

• Click Start > Control Panel > Programs and Features.

• In the list of programs, right-click SmartPTT PLUS or SmartPTT Enterprise, and select Uninstall.

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Note: When downgrading SmartPTT, you must uninstall both the Dispatcher and Radioserver before installing another version.

 

 

Delete Configuration Files from Program Files (x86) and/or Program Files

1. Navigate to C:\Program Files (x86) or C:\Program Files (depending on your version).

2. Delete or rename the SmartPTT folder.

Delete configuration files from ProgramData

1. Navigate to C:\ProgramData (note that ProgramData is a hidden folder).

2. Delete or rename the SmartPTT folder.

Install SmartPTT

1. Download and install the required older version of SmartPTT.

2. To install the SmartPTT Dispatcher and Radioserver, run the SmartPTTSetup.exe file.

Create a new database

• Start the SmartPTT Dispatcher and create a new database.

Important: Do not connect to a database created with a newer SmartPTT version, as it may be incompatible or corrupted due to differences in database structure.

 

*Import SmartPTT Settings

Important! Use this step only if you have saved SmartPTT settings from the exact older version. If you do not have settings from the older version, please configure it from scratch.

Open SmartPTT Radioserver Configurator and stop the radioservice. You need to stop the radioservice to import settings.

Go to the Export/Import Settings tab and click the Browse button in the Import group box. Select the folder where you saved the settings from the previous version.

Select Import Radioserver Database (if needed) and Overwrite Server GUID. Click Import. Then click the Save button and run the radioservice.

 

Run SmartPTT Dispatcher. Go to Service > Restore Dispatcher Settings.

In the window that opens, select Settings and/or Database to restore. Specify the folder containing the settings.

Click Restore.

Restart the dispatch console to apply the restored settings.

Configure SmartPTT Settings

When SmartPTT is downgraded, it may be necessary to configure the SmartPTT Radioserver and SmartPTT Dispatcher from scratch.